Running a business house is complicated and has
lot of hazards. The business man is exposed to so many perils. The trader faces
not only fluctuating market making his profits uncertain, but even where he is
able to successfully run the business, he needs to take home the money, in the
sense make use of the profit so gained. This is an attempt about the general
enquiries that we get about Employee dishonesty Insurance – certainly not any
attempt to define everything but to explain things in layman’s terms. Please
read on and in case it interests do put your feedback here or send e mail to me
: samvijib17@gmail.com
Fraud, dishonesty, embezzlement are all
market terms. To put mildly, fraud is an intentional deception made for
personal gain or to inflict damage on another individual. Fraud is a crime, and
also a civil law violation. At the end of the day, when deal is concluded and
when trader receives money from business clients, it has to be properly
accounted. The money so received at office is handled by various employees and
those who have access to cash could embezzle the amount, leading to a financial
disaster for the employer. All will agree that employee dishonesty is a serious
offence and no body would like to keep a dishonest person on their rolls. This
can be a sudden one off opportunistic instance or a planned one going unnoticed
for a longer period. This could be the handiwork of unhappy employee, person
whose economic position is unstable or simple because of the accessibility and
wavering mind. Any of these would contribute a financial loss to the employer.
Beware of white collar crimes and exbezzlement, which is the act of dishonestly
appropriating or secreting assets, usually financial in nature, by one or more
individuals to whom such assets have been entrusted. Fraud / dishonesty
encompasses wrongful use of the property of another person for the benefit by
other person wrongfully is embezzlement which would include misappropriation of
assets.
The modus operandi ie., the method adopted
for committing the crime could include:-
1) The simplest way of the person entrusted
with the money running away or not depositing the money in to bank at all. Here
there would be tell tale evidence and could be found out immediately but damage
is done. Either the person could go absconding or even when apprehended would
not be in a position to repay the amount.
2) the person could make a fake receipt of
the bankers which could be detected much later
3) the person could be depositing sums less
than what is to be done and again detected later
4) there could be ways where the Cashier /
Accountant or other person having access tampers with the vouchers, makes false
vouchers and takes away money
5) the person could connive with transacting
parties in a) not collecting amounts due to the company from them b) collect
less leaving out some invoices c) play havoc with Accounts burying some
collections or not accounting some
6) persons not authorized could be giving
some discounts or distributing some material causing financial loss to the
insured company.
7) shortage of stocks is a frequent one but
those simply discovered during stock taking will have to established as arising
out of employee dishonesty and not mere disappearance.
8) Mere disobedience of instructions which
could result in loss or money or goods would not fall within the purview of
‘fraud or dishonesty’ unless the defiance was a deliberate act with a view to
obtaining improper financial gain.
9) so also dishonest concealment of error
(burying a mistake) would not fall within the parameters here.
The list above is illustrative and it can
expand in a very big way. In all the cases, there should be a dishonest act by
which the Employer suffers financial loss.
Fidelity Insurance (previously known as Fidelity
Guarantee) is designed to protect an employer against loss of money or goods
caused by the dishonesty of his employees. Though there could be variants in
the market, generally these are underwritten on Named Employee basis / Defined
category or Position basis or at times Blanket policies (Floaters) covering the
entire workforce.
The policy contract is based on a written
proposal and incepts upon payment of premium. The Insurer agrees to indemnify
the Insured against any direct pecuniary loss sustained by reason of any act of
fraud or dishonesty committed by any Employee during the Period of Insurance
and during the period of uninterrupted service of such Employee with the
Insured and discovered during the continuance of this Policy or within twelve
calendar months of the expiry thereof and in the case of death, dismissal,
resignation or retirement of the Employee within twelve calendar months of such
death, dismissal, resignation or retirement whichever of these events shall
first happen.
As any policy would have this insurance is
also subject to terms and conditions and the maximum liability would not exceed
the amount stated in the schedule for that particular employee / position. The
insurance would also have an overall limit for the policy period in respect of
all claims.
When the Policy continues to be in force for
more than one POI or if the liability exists under this Policy and also under some
other policy, the liability would not be accumulated or increased – the
aggregate liability of the Insurer arising from any no. of fraud or dishonesty
shall seldom exceed the amount guaranteed i.e., the sum specified in the
policy. Again the Insurer would not entertain more than one claim in respect of
the action of any one employee. The logic that once identified, the employee
has no place in the structure, atleast as far as Insurance Indemnity is
concerned.
Some basic pre-requisites are that the employee
who committed the crime should be an employee and not a person employed
casually. Thus the contract of employment would be one of the basic documents.
Most of the terms get defined in the Policy itself and the policy indemnifies
the pecuniary loss of the Insured arising out of an act of fraud or dishonesty
committed by any Employee. This act that has given rise to the claim should
have occurred during the period of insurance ; during the period of
uninterrupted service of the employee with the insured and should be discovered
within 12 months of the expiry of the policy. Of course this period of
discovery would change in the case of policies continuously renewed. Also when
the act is not immediately discovered there would also be restriction of 12 months
of the act being discovered from the date of death, dismissal, resignation or
retirement of employee. This is a reflection of the systems that are to be in
place for detecting the dishonest acts of any employee.
The intention of coverage is only for acts
committed with the clear intent of an Employee obtaining an improper financial
gain. In effect those losses to the Insured caused by Employee by covering up
or protecting his position and would also exclude any form of sabotage made by
a grudging employee.
There would always be a claim form which
requires to be completed and Insurers generally appoint Chartered Accountants
or surveyors with Finance background who could easily check, verify and infer
the nature of dishonesty and the resultant loss. The following documents would
required in general :
1) Details about the employee responsible for
the loss i.e. name, address, designation, nature of duties, etc.
2) Details about the loss i.e. date of
discovery, modus operandi followed by the employee causing the loss, period
during which misappropriation or embezzlement occurred. If this is a single
act, then it would be a lot simpler.
3) Action taken against the defaulting
employee i.e. police case and copy of the FIR alongwith disciplinary
proceedings and departmental enquiry, etc.
4) Details about the amount of loss i.e. the
extent of loss as discovered from the books of accounts, direct recoveries if
any made from the defaulting employee amounts due to the employee viz. pending
salaries, allowances or cash security deposited with the employer by the
employee.
5) Details of any immovable property owned by
the employee, if known.
Insurers generally take Indemnity bond and
proceed on recovery following the tenet of Subrogation going by the nature,
extent of loss and the insured. When the
loss is quantified, it is the amount that the Insured Company stands to
prejudice by the dishonest act or series of acts. When this is discovered at
some point of time and when there are direct recoveries to be made from the
defaulting employee, it is obvious that these amounts be adjusted and a net
position be arrived at.
For example, if an employee runs away with
Rs.50,000/- but the Company at the point of detection has say 25 days salary to
pay him + the bonus accrued totalling Rs.20,000/-, it is natural that this
Rs.20000/- be recovered and only the balance is proceeded against. The Insurers
are also entitled to such pending salary, allowance, cash deposit etc.,
The erring employee could get apprehended by
the Police authorities and could land up in the custody of police but that
would not guarantee recovery of money nor closure of the claim. Police custody
is apprehension and crime will get confirmed only when chargesheet is filed and
proceeded upon. Even there, it is a criminal offence and the erring employee
would get punished by fine or imprisonment or both.
If the Police are able to recover the stolen
money in full or part, then the Insured will have to take necessary legal steps
for recourse to that money. There could also be situations, where the criminal
pleads guilty but had spent the entire amount and is not in a position to
repay……………
The onus is on the insured to prove
dishonesty and if it is a named policy, to establish crime of a particular
employee for preferring a valid claim. On a "blanket" policy it would
merely be sufficient to produce substantive evidence that the loss was brought
about by an Employee.
Whether a claim or not, it makes sense for
the Employers to have good auditing systems conducted at a shorter periodicity
to ensure that any such act does not go unnoticed.
ALSO take care to discuss your requirements
with your Insurer and check whether the cover offered / taken really suits your
needs. Beware that the term Employee wherever appearing in this policy means
any person (other than a person whose employment is of a casual nature or who
is employed otherwise than for the purposes of the Insured’s business) who has
entered into a contract of employment with the Insured whether such contract of
employment is express or implied, oral or in writing.
With regards
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