A claim has to be
established with supporting documents and much reliance is placed on documents
issued by Govt. Authorities – for an accidental loss, Insurers would ask for
FIR; for a Fire loss – the Fire Brigade report; for claim arising out of flood
/ storm – report of Met Office and Earthquake losses – again report of Govt agencies – though many a
times, Insurers would consider incidents widely reported in Press and
circumstantial evidence too……
Be it a Government
Office or Private – lot now runs on statistics, analysis and strategy – so much
of importance on data, recording of the past, analyzing them and deciding on
strategies for the future. Besides the data,
there is so much reliance is placed on Govt. records – the various records
maintained at Govt Departments and the reports that they make public either
specific or in common.
It was a Wednesday in April this year, 11th of April 2012 to be specific –
Chennaites experienced tremors, most discernible at places, panic gripped as
people ran out of their offices and collected at Streets; - many could feel some
movement, sort of shaking of the ground under the feet. Immediately thereafter, those inside the
offices realized and as afterthought started moving outside their premises and
gathered on roads and infront of building. There was some fear, though not
many exhibited the same. News reports
suggested that a magnitude 8.9 earthquake struck off the West coast of Northern
Sumatra in Indonesia and
there was tsunami warning issued to over there. Cell phone services were affected in Chennai
unable to cater to the congestion.
Eventually, it turned to be a minor one – no damages, nor deaths
were reported and people soon were back doing their normal work.
Chennai has not been affected by Earthquakes in the recent past and
there have not been any casualties………… But, the Govt records it otherwise,
according to a newsitem published in New Indian Express of date [10th
July 12]..the report mentions of a major
goof-up by the State Crime Records Bureau (SCRB) which has given Chennai the dubious distinction of being
the only major city in the country listed with deaths due to earthquake in the
NCRB 2011 data, even though no temblor of high intensity has ever been recorded
in the city.
While the blunder has raised questions on the accuracy of the
information itself, officials now attribute it to a “typographical error”,
where deaths due “electrocution” have been listed wrongly as those from
“earthquakes”. The statistics pertaining
to accidental deaths in the NCRB data has two categories — deaths due to
natural and unnatural causes. Under the former, all fatalities that have
natural causes such as cyclones, earthquakes, lightning and so on are listed
gender-wise and on geographical basis based on the figures given by the respective
SCRBs. A perusal of the NCRB data for
2011 revealed that two persons had died in Tamil Nadu due to earthquakes, with
both incidents reported in Chennai city. In fact, Chennai was the only one
among 52 major cities to record such an incident.
When contacted, the officials at the seismology wing of the
meteorological department, immediately dismissed the claims. “A minimum intensity of 6 on the Richter
scale is necessary if at all any widespread damage is to occur. The city has
not had any such high intensity temblor in the past decade,” a senior officer is
quoted as saying. The reply was the same
when Express contacted the disaster management wing of the Revenue Department,
where officials said it wouldn’t require an expert to reject the data of the
NCRB.
It is then stated that the data was the result of a “typographical
error” where the respective police station had slated the death as from
“earthquake” rather than “electrocution”. However, given the fact that the NCRB
data is used for a variety of purposes, including, research and certain policy
decisions, like those pertaining to intervention in farmer suicides, such
errors raised questions on the accuracy of the data.
Will that sound a trigger the next time you process a claim based
on a document !!!
With regards – S. Sampathkumar .
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